so every month our internet goes out for 3 days....never knew why....still dont...so this month the 4th day came around and still no internet....so we called the company and they sent a guy over to "investigate" he realizes that connecting with the telecom company that we need to enter a username and password....which is fine....he got the username, but he said that we need to get the password..from the telecom company..we asked why he couldnt just call in and ask for the password...then he said that it would be easier just to change the password....which we said was fine. So another couple of days went by...and we call the same guy up again...and he said that he changed the password, but didnt tell us...so we then try the new password and it still doesnt work..so we had been trying to get him over here for the past two days and he shows up....which is fine because we are actually here...he is here for over an hour and cant figure it out...so after a while he verifies the username and password with the telecom company and realized that in the username...one of the letters is supposed to be an M and not an N.....needless to say we are pretty pissed....
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